FAQ

Business Partners

1. Group Term Life

2. Comfort Business, provided by KP

3. Credit Overdraft Protection

  • Q1: What is key person for the company?

    A1: A Key Person is a person, noted by the company in the application for insurance, who has special skills, knowledge or contacts which are essential to the success of the company and whose death or disability will cause a financial loss for the company. Key Person could be for example a shareholder, senior manager etc.

  • Q2: How many key men can be insured?

    A2: For our product offered by Société  Générale  Expressbank - max 2 key men (insured persons) for each SME and Max 5 key men for each Corporate company.
    In Générale the number of key men depends on the client company’s preference.

4. Credit Life Protection to Investment Loans

  • Q1: What is key person for the company?

    A1: A Key Person is a person, noted by the company (the borrower) in the application for insurance, who has special skills, knowledge or contacts which are essential to the success of the company and whose death or disability will cause a financial loss for the company. Key Person could be for example a shareholder, senior manager etc.

  • Q2: How many key men can be insured?

    A2: For our product offered by Société  Générale  Expressbank - max 1 key men (insured persons) for each SME and Max 5 key men for each Corporate company.
    In Générale  the number of key men depends on the client company’s preference.

5. Travel Business, provided by KP

  • Q1: When is this insurance activated?

    A1: Travel Insurance enters into force only and in case a tourist pack¬age or a part of it (a ticket for plain, bus or other transport, hotel reservation, rent-a-car etc.) has been bought by means of the card or in case of a trans¬action (withdrawal or payment) is made on an ATM or POS during the travel abroad. For accidental death cover the transaction is made on an ATM or POS in Bulgaria.

     

    All of the Assistance Insurance risks, covered by Travel Business are provided by Komerční Pojišťovna

  • Q2: Can the duration or the number of your employee’s travels affect somehow the validity of his insurance cover?

    A2: The insurance cover is effective for an unlimited number of travels during the validity of the bank card. One trip can be maximum 90 days long. 

Individual Clients

1. Full Protection wrapped in revolving card

2. Current Account Insurance

  • Q1: In case of accident, when is the sum for emergency expenses paid?

    A1: In case of insurance event the amount for emergency expenses will be paid in 2 working days after reception of all necessary documents on the covered risk.

  • Q2: In case the accident was due to road accident what will I receive?

    A2: An amount equal to 3000 BGN as emergency payment plus the sum of the amounts ,received on your bank account (up to 9000 BGN in case of road accident) in the last 12 months 

     


    To illustrate with an example with our Spokoystvie product with Société  Générale  Expressbank:

    • A client with regular incomes from 500 BGN per month gets Spokoystvie protection. Unfortunately, he dies in a Car accident.
    1. First benefit will be paid in 2 working days: an emergency capital of 3 000 BGN
    2. Second benefit will be calculated as follows :credit amounts received on his bank account in the last 12 months, or 500 (his salary) x 12 = 6 000 BGN. 6 000 + 50% = 9 000BGN (since the insurance event was a road accident)
    3. The total lump sum to be received by his family is 12 000 BGN for a monthly insurance premiums of 2 BGN

3. Saving Account Insurance

4. Comfort, provided by KP

5. Spokoystvie Overdraft

  • Q1: What happens in case of death?

    A1:  In case of death 100% of the used amount of your overdraft will be reimbursed to the bank. Your family will be free of any debts.

  • Q2: Why do I need to subscribe the insurance?

    A2: It is an easy and affordable way to protect your family against debts to the bank.
    The overdraft is supposed to be a solution to your family’s problems and not to create new ones in case you disappear.

  • Q3: When am I covered?

    A3: You are covered from the moment of subscription of the overdraft and up to your 65th birthday

6. Leasing Protect

7. Credit Life Insurance

8. My Utre Savings insurance

9. Travel, provided by KP

10. Accident insurance "My Family"